Support
Updated: November 17, 2026.
Ppld operates ppl’d. For account help, privacy questions or concerns, email georgehinin@gmail.com. Phone sign-up is enabled for the pilot. This page does not submit an in-app report or an account deletion request.
Account and app help
Describe the type of problem and include the app version if available. You can ask about sign-in, interrupted setup, unavailable permissions or an action whose result is unclear. Do not send sign-in codes, passwords, raw calendar contents, government ID or another person's private information. A missing result is not confirmation that an action failed or succeeded.
George is the sole human request owner. Ppld's correspondence policy prohibits automatic forwarding, routine exports and shared handling. It sets retention and removal rules for copies under Ppld's control, explained in privacy. Inbox access, forwarding, device copies and the handling process have not yet been verified.
No response deadline is promised. ppl’d is not an emergency response service and cannot guarantee a safe meetup. If you are in immediate danger, contact the local emergency service.
Reports and blocking
A person's sheet offers a report control. A locked hangout can be reported from its card until seven days after it ends. Pick a reason and add only the details needed to explain the problem. You may also block the person. Reporting and blocking are separate actions: a report does not by itself change the relationship. A block excludes future matching.
The report system places a confirmed report in a private operator queue. It does not tell the reported person who reported them. A sent report does not establish operator review, an investigation result or delivery of an alert. Automated operator alerts are not currently active. Email the support contact if you need help with a report; do not assume an in-app submission has been reviewed.
Privacy requests
George is the privacy contact. Email georgehinin@gmail.com for access or correction requests, withdrawal questions or privacy complaints. Account ownership must be verified before private information can be disclosed or changed. To verify ownership, George sends a one-time reference to the account's phone number and asks you to quote it in your email. It is not a sign-in code. See privacy for the current data practices and limitations.
Account deletion
Deleting the app or signing out does not delete your account. See account deletion for the difference between asking for help, a confirmed deletion request, removal of current account rows and remaining copies. An email or this page does not itself confirm that deletion has been queued or completed.